FAQ means “frequently asked questions.” It is a section that collects answers to questions people often have, like a help desk with the common answers already written down.
A pricing page might answer what is included, how billing works, and how to cancel. This can save visitors time when the answers are clear and easy to find.
Write questions in the words customers actually use and keep each answer focused. Do not use an FAQ to bury important conditions or replace a proper support path for problems that need personal help.